‘SIM Swapping’ Hackers Steal Thousands of Dollars From Victims’ Bank Accounts
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‘SIM Swapping’ Hackers Steal Thousands of Dollars From Victims’ Bank Accounts

Online hackers have created a new scam called “SIM swapping.” First, they steal someone’s personal information and then contact the victim’s mobile … See all articles in Insights

Secret words IT pros use to describe you
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Secret words IT pros use to describe you

I used to be in tech support. It’s a difficult, frustrating, and often thankless job that tests the limits of your patience. But it can also be gratifying when you fix what seems impossible to the user. Some tech issues have simple fixes you can try on your own. Tap or click here for five easy … See all articles in Insights

5 dangerous cybersecurity mistakes you’re probably making
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5 dangerous cybersecurity mistakes you’re probably making

The FBI’s latest Internet Cybercrime Report paints a bleak picture. Last year, Americans lost more than $6.9 billion to cybercrooks. Don’t think you’re too smart to fall for their tricks. Even savvy people can get conned out of money before realizing what happened. Tap or click five simple, … See all articles in Insights

How QR codes work and what makes them dangerous – a computer scientist explains
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How QR codes work and what makes them dangerous – a computer scientist explains

Among the many changes brought about by the pandemic is the widespread use of QR codes, graphical representations of digital data that can be printed … See all articles in Insights

How secure are one-time passwords from attacks?
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How secure are one-time passwords from attacks?

Adding an additional authentication layer makes it harder for attackers to get into accounts, but not all authentication factors are equal — … See all articles in Insights

Your personal data is exposed to hackers — alarming report reveals mobile apps are not protecting your info
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Your personal data is exposed to hackers — alarming report reveals mobile apps are not protecting your info

As you casually input sensitive information into a cryptocurrency app, a dating service, or a shopping platform, you may assume the folks behind the … See all articles in Insights

Cosumers don’t think they can dodge identity fraud – Help Net Security
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Cosumers don’t think they can dodge identity fraud – Help Net Security

Nearly one in 10 smartphone users in the UK (9%), as many as 5.7 million people, have fallen victim to identity fraud in the last 12 months, … See all articles in Insights

The ambient intelligence decade
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The ambient intelligence decade

Technology zoomed ahead in 2020 and 2021, spurred in large part by the global pandemic. Companies embraced digital transformation and AI, driven by a need to connect remote workers, improve efficiency, and offer new online services. This surge of adoption has also added renewed focus on a variety … See all articles in Insights

The evolution of cloud contact centers
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The evolution of cloud contact centers

Highlights:• Today’s cloud contact systems are a significant upgrade from the call centers that preceded them. • The Cloud offers compelling advantages … See all articles in Insights