There’s no such thing as a trusted site anymore
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There’s no such thing as a trusted site anymore

One of the most relevant misconceptions that I have encountered recently in the media is the concept of “trusted website”, especially this time of … See all articles in Insights

6 contact center call deflection strategies
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6 contact center call deflection strategies

Highlights:• Call deflection can boost the customer experience when it’s done properly • The customer experience must be at the forefront when developing … See all articles in Insights