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ProManage

Give your team the freedom to work from anywhere with built-in protection

our approach

Secure and Reliable IT for Remote Work

ProManage is built to support modern businesses that operate from anywhere. It combines advanced cybersecurity with a Unified Client Portal that gives your team secure access to support, training, and tools whenever they need them. Whether your workforce is remote, hybrid, or on the move, ProManage helps your business stay productive, protected, and in control.

Screenshot of ProManage's Unified Client Portal displaying the Support icons and an accessible knowledge base, providing users with immediate assistance and resources for efficient management.
Central Hub for Support and Services

Your Business Support Center

The Unified Client Portal is your central access point for support, resources, and service management. Seamlessly integrated into Microsoft Teams, it allows your team to submit requests, find answers, and access tools without leaving their workspace. Designed for ease of use, the portal simplifies everyday IT interactions so your team can get what they need, when they need it.

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Modern Work for the modern SMB

Productivity In The Cloud

ProManage helps your team stay productive from anywhere with tools designed for modern work. It supports secure collaboration, efficient document handling, and reliable communication across devices and locations. Whether your team is working remotely or in the office, ProManage ensures they have access to the resources they need to stay connected, organized, and focused. With built-in support for cloud-based productivity, your business can move faster, work smarter, and adapt to changing demands without compromising security or performance.

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Picture depicting ProManage's Productivity Platform powered by Microsoft 365 Business Premium to help SMBs and non-profits elevate productivity, collaboration and workflow optimization.
Image showcasing the key cybersecurity features of ProManage, a comprehensive IT management and cybersecurity solution by SotoNets. The visual highlights the Unified Security Platform with advanced firewalls, Email Integrity service against phishing, Password Management system, and Privileged Access Management for secure access control.
Cybersecurity That Works for You

Close Data Protection Gaps

ProManage helps protect your business from online threats without adding complexity. It keeps your computers, emails, and accounts safe using tools that run quietly in the background. If something goes wrong, your data can be recovered quickly so your team can keep working. You also get secure ways to manage passwords and control who has access to sensitive information. With ProManage, you don’t need to be a tech expert to keep your business secure.

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User-Centric Service

ProManage Features

 Streamline operations with innovative features for enhanced productivity and collaboration.

Icon illustrating ProManage's comprehensive resources within the Unified Client Platform, featuring symbols for Knowledge Base, Training, and Guides.

Sel-service Support

The Unified Client Portal features support tickets management, Knowledge Base, Training Courses, and Quick Start Guides—all designed to empower your success.

icon depicting the productivity suite for SMBs and non-profits hosted on Microsoft 365 Business Premium.

Modern Work

ProManage helps your team work from anywhere with tools for collaboration, document sharing, and communication. It keeps your business connected and organized across locations.

Icon illustrating the concept of business continuity within Microsoft 365, featuring a seamless loop to represent uninterrupted service and resilience.

Cybersecurity

ProManage protects your business with tools that secure devices, emails, passwords, and data access. It helps prevent threats and keeps your team working safely.

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Frequently Asked Questions

Quick answers to common questions, ensuring a smooth and efficient user experience.

What is ProManage?

ProManage is a complete business technology service designed to help you work smarter, stay secure, and get support when you need it. It brings together three essential areas:

  • Self-Service Support: A centralized portal where you can request help, manage services, and access resources—all in one place.

  • Productivity in the Cloud: Tools that let you work from anywhere, organize your documents, and communicate easily with your team and clients.

  • Cybersecurity: Built-in protection to keep your business safe, including secure access, data backups, and email safety.

Whether you’re in the office or on the go, ProManage helps you stay productive, protected, and supported—without needing to be a tech expert.

What features does ProManage include?

ProManage brings together everything your business needs to stay productive, protected, and supported. It includes:

✅ Self-Service Support

A centralized portal where you can request help, manage services, and access resources—quickly and easily.

☁️ Productivity in the Cloud

Tools that help you work from anywhere, organize your documents, and stay connected with your team and clients. You can collaborate, communicate, and manage your business files without needing advanced technical skills.

🔒 Cybersecurity

Built-in protection that keeps your business safe. This includes secure access to your systems, automatic backups, email safety, password management, and tools to control who can access sensitive information.

What security measures does ProManage offer?

ProManage includes a full set of security features designed to protect your business from digital threats and data loss. These measures work quietly in the background to keep your information safe while you focus on running your business.

Key Security Features

  • Secure Access Controls
    Only authorized users can access sensitive systems and data, helping prevent unauthorized activity.

  • Continuous Data Protection
    Your business data is backed up automatically and securely, so you can recover quickly from accidental deletion, system failures, or cyberattacks. 

  • Email Safety Tools
    Built-in protection helps block phishing attempts, suspicious attachments, and harmful links before they reach your inbox.

  • Password Management
    Strong password practices are enforced across your organization, making it easier to manage credentials while keeping accounts secure.

  • Privileged Access Management
    Extra safeguards are in place for users with elevated access, reducing the risk of internal misuse or external breaches.

  • Business Continuity and Recovery
    In case of disruption, ProManage ensures your data is recoverable and your operations can resume quickly, with flexible retention and unlimited storage.

These security measures are built into the service, so you don’t need to set anything up or manage them yourself. ProManage helps you stay protected without adding complexity.

How does ProManage supports remote teams?

ProManage is designed to help your team stay connected, organized, and productive—no matter where they work. It provides secure access to your business tools and documents from any device, so your team can collaborate and communicate without being tied to the office.

With built-in cloud services, your staff can share files, manage tasks, and hold virtual meetings with ease. Everything is centralized and protected, making it simple to stay on track and work together—even when you’re apart. 

ProManage also includes training resources and support tools to help your team get the most out of their remote work setup. Whether you’re managing a hybrid team or fully remote operations, ProManage keeps your business running smoothly.

Can I manage my business communications through ProManage?

Yes. ProManage makes it easy to stay in touch with your team and clients, whether you’re in the office or working remotely. You can make calls, send messages, and hold virtual meetings using tools that are integrated into your workspace.
Everything is designed to be simple and accessible, so you can manage conversations, share updates, and collaborate without switching between platforms. With ProManage, your communication tools are always within reach—secure, reliable, and ready to support your business.

Is ProManage suitable for businesses with multiple locations or remote staff?

Yes. ProManage is built to support businesses that operate across different locations or rely on remote teams. It provides secure access to your tools, documents, and communication systems from anywhere, so your staff can stay connected and productive whether they’re in the office, at home, or on the move.
With centralized management and cloud-based services, your team can collaborate in real time, share files, and communicate easily—without needing to be in the same physical space. ProManage helps you maintain consistency, security, and efficiency across your entire organization.

Business Support Center

Find out how ProManage makes getting help simple.

Smart Productivity

Discover how ProManage helps your team work smarter.

Data Protection

See how ProManage keeps your data and devices safe.

Ready to Start?

Unlock the freedom to work from anywhere with ProServices and transform your operations with ease and confidence.

Get Started Today With Your 30-Day, Risk-Free Trial 
500 4th Ave. SW, Suite 2500
Calgary, AB T2P-2V6
Canada

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